something for nothing

On the last day of last month the poker server crashed, and experienced ongoing problems. I managed to sit down at a table having 'bought' £69.92 worth of chips, but the site then crashed again. The software thought that I was playing at the table when I wasn't, and in fact I could only watch on as 10 other players filled the table up. When I told Will Hill about it, they did a manual refund for £68. I rang up and inquired about the rest because I'm really tight, and some guy on the other end told me that somebody would check it out and refund the other £1.92. They must've had some breakdown in communication at their end though, because their technical department managed to refund me another £69.92 worth of chips! Who says you can't get something for nothing.