pisstake

Christine is really taking the piss with my deposit from Avon Close. She has not returned it because she believes that I still have the keys, even though these were posted on the 27th April via Royal Mail's recorded delivery. In that time period, Royal Mail have confirmed to me that the likelihood is the keys have been lost in a sorting office. I cannot see how it could in any way be my fault that she does not have the keys. I haven't yet ruled out the possibility of pursuing compensation from Royal Mail.

Since she hasn't returned my deposit in full, I have had little option except to use the ADR (Alternative Dispute Resolution) service from the DPS. I believe that I have excellent documented evidence which will ultimately result in a decision in my favour. I have also drawn up a summary of communications which will neatly correlate with all the correspondence I have ever sent her, whilst simultaneously highlighting how long it has taken her to respond to each of my points.

17 Avon Close

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Thank you for leaving the room locked and clean. Please can you return the keys to me at 121 or to 17 AC ASAP? Thanks

I will read the meters this weekend and reimburse you accordingly.

The lounge looks like a water disaster from the shower which was brand new in July 08. The shower works fine so I wonder what happened. Perhaps you can tell me? Meanwhile I'll get a decorating quote. Thanks 

Our contract said you would give me verbal notice and whilst I agree that talking to me in Tanzania is more than normal cost it woud lhave been good to know that you have spoken to me or to Stephanie, my appointed represenatative that all other 10 tenants knew of.

I didn't recieve any voice messages or I woudl have sent you a reply; you know that I would always make clear all arrangements. Christine

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Why is it incumbent upon me to tell her what happened to the shower? Why not Nathan, Rebecca or Ellen? The real subtext of "I'll get a decorating quote" is "sit back while I find a ridiculously high price to charge you for something that isn't your fault".

Bizarrely enough, if Christine had read her own contract, she would have discovered that I am eligible to leave after two months. You just have to love the total hypocrisy dripping through this email. "Our contract said you would give me verbal notice." Oh yeah? Well, if the only contact number you leave me is your mobile phone number that's constantly switched off, is it not perfectly reasonable to leave voicemail, text message, and an answering machine message on your home landline? Yes, all other ten tenants knew that Stephanie was your appointed representative, but the other tenants aren't the ones having a dispute, are they? It would be helpful in the extreme if you had deigned to name your representative, but you didn't.